Outlook 2000/2002/2003 COM add-in for Exchange Server users who need to send mail from a second mailbox. The add-in ensures that messages sent with the second mailbox's From address stay in the Sent Items of the second mailbox. The license based on the number of users that actively use the product. 5-licenses pack costs $200; 10-licenses pack costs $350; unlimited pack costs $1500.

• License: Shareware
• Language: English
• Release: 2001-10-10
• Size: 260 Kb
• Cost: 50.00 $

AD MailBox Manager allows you to browse your mailbox and view subject, sender, receiver, size, and date of incoming messages prior to downloading them from the server. Also, you can delete messages direct on server. It can be started with Windows automatically and places an icon in your Taskbar's tray to allow you to edit its properties and perform check command. Program support a multiple accounts and notification about new incoming letters.

• License: Shareware
• Language: English
• Release: 2006-02-20
• Size: 888 Kb
• Cost: 25.00 $

Support your customers as well as the leading brand but for a fraction of the cost. You customers join a central queue simply by visiting your website. Your technicians then join sessions as they like (no simultaneous limit). Connected technicians can see the remote desktop, control the mouse and keyboard, text-chat with the customer and transfer files back and forth. Licensed at a one-off cost of $199 per concurrently active support session.

• License: Freeware
• Language: English
• Release: 2006-11-12
• Size: 14 Mb
• Cost: 199.00 $

Advanced Mailbox Processor (AMP) - is the program intended for extracting owners names and e-mail addresses from the local files, and making e-mails list. This program will help you to make and correct the lists of your clients on basis of your correspondence data. AMP is a universal tool which allows to process the files in various formats and mailboxes of the majority of mailers, including the "Outlook Express 5", "MS Outlook", "Eudora" etc.

• License: Shareware
• Language: English
• Release: 2003-07-28
• Size: 1 Mb
• Cost: 40.00 $

Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.

• License: Shareware
• Language: English, Czech, Danish, Finnish, French, German, Greek, Italian, Polish, Portuguese, Spanish, Swedish, Turkish
• Release: 2007-01-10
• Size: 6 Mb
• Cost: 690.00 $

guru's Mailbox Fetch is designed to extract attachments from popular Email Programs such as Outlook Express, Outlook, Netscape and, Mozilla etc. Instead of copying every attachment to the harddisk, you can use this program to extract all of the attachments automatically.

• License: Shareware
• Language: English
• Release: 2003-10-07
• Size: 1 Mb
• Cost: 15.00 $

The ATAF-Support program is a FREE online web database application that can handle online support request. ATAF-support run on IIS 4.0/5.0 server or a Linux server with Chilli ASP installed The ATAF-Support has 4 forms * A support form where the user can raise a support request * A reply form where the help desk can answer support questions * A view form where the users can read the answer * A Knowledgebase search form

• License: Freeware
• Language: English
• Release: 2002-12-01
• Size: 49 Kb
• Cost: Free

Small free software that will notify you about new messages arrived to your mailbox. The number of mailboxes MV can check is unlimited; it works with the POP3 servers. Besides, MV is very flexible and easy to configure. MV is familiar with many popular mail clients and never conflicts with them. You can check for new messages either manually or automatically with any time interval chosen.

• License: Freeware
• Language: English
• Release: 2001-06-09
• Size: 214 Kb
• Cost: Free

IMI GAL Modify - modify the Mailbox attributes on Microsoft Exchange Server.

• License: Shareware
• Language: English
• Release: 2008-04-03
• Size: 1 Mb
• Cost: 59.95 $

Razordesk is the tool you need to manage your business IT support requirement. Support staff and clients alike will appreciate the intuitive web-based console. Effortlessly track Requests & Faults, keep people informed, be notified of changes, generate reports and time bills, manage contractual obligations and much more. 10U Starter Edition is ideal for Small Business/SOHO. Easy to install and includes free 14 day installation support.

• License: Commercial
• Language: English
• Release: 2006-10-23
• Size: 10 Mb
• Cost: 175.00 $

Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.

• License: Demo
• Language: English
• Release: 2002-07-17
• Size: 437 Kb
• Cost: 49.00 $

ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed.

• License: Demo
• Language: English, German, Spanish
• Release: 2006-11-20
• Size: 15 Mb
• Cost: 630.00 $

Atomic Mailbox Password Recovery is a software solution capable of recovering lost or forgotten mailbox passwords for the e-mail clients that work with mail servers using POP3 and IMAP4 protocols. The program is universal and is independent of the e-mail client work design. Current version has a user-friendly Wizard interface that helps you to recover a password from the most popular e-mail programs like Outlook, Outlook Express or any other.

• License: Shareware
• Language: English
• Release: 2008-04-17
• Size: 1 Mb
• Cost: 24.85 $

The ultimate tool which lets you fight the cyberscam arriving in emails BEFORE it gets in to your PC. It is effective weapon against spam, obscenity, foul language, and malware (viruses, worms, and spyware). Features unlimited email account management, background mail check, notification on new mail, user-definable lists, plain-text preview, remote preview and delete of all emails from multiple accounts.User friendly interface, and more.

• License: Shareware
• Language: English
• Release: 2003-11-07
• Size: 494 Kb
• Cost: 29.50 $

- Enable/Disable the Arabic keyboard using Control + Shift - Is not affected if you have other non arabic keyboard on the computer installed. - Doesn't install system files - Arabic Unicode enabled, used for chat and search - Arabic Wordpad, to write Arabic unicode Documents - Save/open Arabic Unicode files. - Save As Arabic HTML files - Virtual Keyboard to show the Arabic keyboard, and when you click on shift, it shows the

• License: Shareware
• Language: English, Arabic, ChineseSimplified, ChineseTraditional, French, German, Italian, Japanese, Russian, Spanish
• Release: 2006-10-28
• Size: 3 Mb
• Cost: 15.00 $

Answer your support e-mails faster with these canned texts for Outlook. 55 texts modules make your start easy. Each text is available in 2 languages, perfect for your international Outlook helpdesk to relieve your e-mail overload. Matching text modules are automatically suggested or can be chosing from a menu structure directly in Outlook. No external clipboard utilities or clipboard extenders required.

• License: Freeware
• Language: German, English
• Release: 2007-11-27
• Size: 258 Kb
• Cost: Free

Stellar Phoenix Mailbox Standard is Outlook Express Recovery tool to repair Outlook Express email folder if they are damaged or corrupted. Mailbox Recovery software scans, extracts and saves e-mails from .mbx and .dbx files in which Microsoft Outlook Express stores messages and folders on the local drive. The software allows you to recover accidentally deleted messages that have been emptied from the "Deleted Items" folder

• License: Demo
• Language: English
• Release: 2005-06-04
• Size: 827 Kb
• Cost: 39.00 $

MGCS may be just for what you are looking for if you want a simple customer support program with an optional web interface. The windows application lets you easily report and search customer contact information. The web interface will allow your customers to submit requests via browser and staff can also update info via the browser. Pocket PC applet rounds out the application and can be great to carry your data into meetings, on plane trips..

• License: Demo
• Language: English
• Release: 2006-03-31
• Size: 8 Mb
• Cost: 349.00 $

The Job Log is used by Customer Support departments to record and track calls to the help desk. Reports show both open and closed tickets with a knowledge base of resolutions that shows resolutions of previously closed tickets.

• License: Shareware
• Language: English
• Release: 2007-09-18
• Size: 40 Mb
• Cost: 24.95 $

Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.

• License: Freeware
• Language: English
• Release: 2007-02-19
• Size: 9 Mb
• Cost: Free